Start with connection
Help ākonga know who they can contact
Stuck? The first step is simple: contact a kaimanaaki or kaiako early. A quick message can help reset the plan, clear up instructions, or make the next piece of mahi feel manageable.
Ākonga engagement
Whānau Support
Practical ways whānau can help ākonga stay connected with their learning, keep mahi moving, and prepare for Te Aka Taumatua opportunities.
Supporting ākonga engagement
Small routines make learning easier to return to
Engagement at Te Kura is about being present in learning: logging in, doing mahi, asking questions, and keeping connected with the people who can help.
Jump online regularly
Encourage tamariki to check their My Te Kura Account often, open and complete modules, and notice what needs attention this week.
Keep mahi moving
A small amount of work done often is easier to sustain than waiting until everything feels urgent.
Message early
If instructions are unclear, a device is not working, or motivation has dropped, contact a kaimanaaki or kaiako before the gap gets bigger.
Build a weekly rhythm
Choose regular learning times, keep laptop charged and nearby, and check in together about what has been completed and what is next.
Getting ready
Prepare for Huinga Ako, STAR, trips, and assessments
Use the Event Calendar to find what is coming up, then help ākonga check details, ask questions, and arrive ready to take part.
Huinga Ako
Connect and learn together
Check the date, region, location, and any preparation notes. Encourage ākonga to bring questions and be ready to participate.
View Huinga AkoSTAR Courses
Plan the next step
Look for upcoming STAR options, then contact your kaimanaaki to talk through suitability, timing, and how you can apply.
View STAR CoursesTrips
Know the key details
Check dates and general trip information early. For permission, travel, gear, and safety details, follow up with the relevant kaiako.
View TripsAssessments
Prepare before it is due
Help ākonga note assessment windows, gather what they need, and contact kaiako early if they are unsure about expectations.
View AssessmentsMeet your support team
Ākonga are not learning alone
At Te Kura, ākonga have people around them who can help with planning, coursework, wellbeing, engagement, and learning opportunities.
Kaimanaaki
Your main go-to person
Kaimanaaki help ākonga set up their PLP, check in on progress, support wellbeing, and build engagement, goals, and study routines.
Kaiako
Subject learning support
Kaiako are subject experts who guide coursework and assessments, answer learning questions, and provide feedback on mahi.
Kaiāwhina
Activities and events support
Kaiāwhina encourage and motivate ākonga, and help them join in activities, events, and wider learning opportunities.
Supervisor and whānau
Learning support at home
Supervisors and whānau are key people who help with routines, encouragement, learning spaces, and staying connected with the support team.
Stay connected
Reach out by email, text, phone, online, or at Huinga Ako
Ākonga, whānau, and supervisors are encouraged to stay in touch. If you are not sure who to contact, start with your kaimanaaki or call us toll free at 0800 65 99 88.