Start here
Not sure who to contact?
If you are an ākonga and you do not know how to contact your kaiako or kaimanaaki, call Te Kura on 0800 65 99 88. The team can help point you in the right direction.
Get in touch
Find the right Te Kura contact for learning, online access, enrolments, qualifications, and support.
Start here
If you are an ākonga and you do not know how to contact your kaiako or kaimanaaki, call Te Kura on 0800 65 99 88. The team can help point you in the right direction.
What are you contacting about?
Current ākonga should usually start with their kaiako or kaimanaaki for learning questions. If you are not sure who that is, use the 0800 number above.
Learning, subjects, or mahi
For coursework, subject choices, feedback, assessment instructions, or where to start, contact your kaiako or kaimanaaki first.
If you do not know who to contact, call 0800 65 99 88.Online learning or IT
For general online learning access or IT questions, contact Student and Whānau Support.
Enrolments
For enrolment questions, contact Te Kura enrolments during office hours.
Qualifications and NZQA
Current ākonga should ask their kaiako or kaimanaaki first. Previous ākonga, or anyone needing further help, can contact Qualifications.
Laptop, internet, or login access
If access is getting in the way of learning, use the Digital Learning page for student number, Microsoft 365, laptop, and internet support pathways.
Digital Learning HelpFeedback or complaints
For formal feedback or complaints, use the Te Kura feedback and complaints page.
Feedback And ComplaintsOther Te Kura contacts
These are national Te Kura contact points for specialist enquiries.
Wellington office
Use this address when you need the Wellington Te Kura office location.